Can I get a Clipper card before I arrive? When you tag and board SMART, your card will initially be charged the maximum SMART fare of $11.50. If you are setting up Auto-Reload for cash value or BART high-value discount tickets, Clipper wont charge your credit card or bank account until you tag your Clipper card to a card reader and load the value. Select "Transit card" and "Add Clipper card". 3 1 1 Sponsored by Beverly Hills MD How to: Fix thinning brows. For more information, please see our Seattle-Victoria fast ferry schedule. Ticket Central. If your card is found to be defective through no fault of your own and you have had it for less than a year, we will replace the defective card and restore your balance free of charge. SAVE on your Victoria Clipper ferry ride when booking a Seattle to Victoria overnight hotel package! If you are traveling on a transit service that charges based on distance or zones (BART, Caltrain, Golden Gate Transit, Marin Transit, San Francisco Bay Ferry, SMART and Sonoma County Transit) you will need to tag your card again at the end of your trip. If you haven't reduced your balance by that time, the order will expire, and Clipper will return the value to your transit benefit provider. Clipper: Clipper is the all-in-one transit card for the Bay Area. Skip the side navigation menu and go to the main content. Can I manage my Clipper account and pay my transit fares with my phone? You can use our automated phone service 24/7 to check balances and pass expiration dates. Should you miss this announcement, our crew will make sure you receive a parking validation ticket when arriving back at Pier 69 in Seattle. Learn more about Clipper on your phone. Pay With You can use them to load and reload cash value and passes and take advantage of any available transfers. The garage offers parking forONLY $10 per calendar day! We notify customers 30 and 60 days before the expiration date of their payment card on file. For a list of all locations and services, including where to apply for a Youth or Senior Clipper card, visit Sales and Service Locations. We work with a highly-vetted portfolio of outstanding hotel partners to offer you great deals on overnight stays. To pay for your trip, tag your Clipper card or Clipper mobile on the ticket readers inside Muni buses and at Muni Metro fare gates. Since our boats travel far from the shore on portions of our journey, we are unable to offer Wi-Fi onboard our vessels. The "A" Fast Pass isavailable on the Clipper card and is valid for a calendar month and lets you take unlimited rides on SFMTA/Muni vehicles and BARTbetween the Embarcadero station to Balboa Park station in San Francisco. You can find the booths with Clipper cards on the arrivals level at Terminals 1, 2 and 3 or on the departures level at the International Terminal. Smashed minivan adds to San Jose neighborhoods frustration, concerns about safety: Roadshow, Is there a different reason for debris problem on 101 that cant be swept away? Season Tickets. Use the same ticket when you exit. When traveling between Canada and the United States, it will be necessary to pass through Customs and Border Protection at the border. What is the maximum amount of cash value I can load on my Clipper card? Comfort Class Features priority boarding, a spacious private cabin area on the upper deck, leather seating as well as complimentary snacks and refreshments. If you need a new Clipper card, save $3 dollars and use Clipper with Apple Pay and Google Pay on your phone or Apple Watch. City Coach. There are no discounts available at the BART vending machines. Hold your iPhone, Apple Watch, or Android phone near the round Clipper reader on our fare gatesuntil you get an "OK" message on the fare gate. How do I set up and use a Clipper card on my phone? New to Clipper? Requires iPhone 8/Apple Watch Series 3 or later. Please note: Once you convert your plastic card to Clipper on your phone, you will no longer be able to use your plastic card for transit. When traveling between the United States and Canada it will be necessary to pass through Customs and Passport Control on either leg of the trip. This page includes how to tag, card issues, and visitor info. Yes. Enjoy the convenience of booking the entire trip all at once. All discounts are set up in advance through Clipper. You can use cash value on all transit systems that accept Clipper. Funds are immediately available when added using a vending machine at BART. Proof of eligibility is required for discountClipper cards and tickets and therefore are not available at station vending machines. 2023 Clipper Vacations. You can add value to your card or make other changes to your Clipper account by using our automated phone service or the Clipper website. You can add a backup credit card for Auto-Reload purchases, so if your primary funding source is declined, your order will be charged to your backup card. Tag again or use another payment method. Well I paid online so my serial number for the card is correct and said the $20 is ready for "pick up" which I went to the bart station and asked . Even if you plan to use a credit card that is already associated with your account, you need to re-enter your cards security code and select Save. Clipper card says still in progress . My card/value was blocked due to an expired credit card. What should I do if my card is lost or stolen? Upon arrival in Seattle, you will pass through U.S. Customs to verify any purchases made on the trip. If you place your order by midnight, you can usually pick it up in the next 1 to 2 days. BART trips outside Embarcadero station to Balboa Park station in San Franciscoare charged full fare. For your guests traveling to Canada, please read our ID and Requirements page carefully before booking travel. Pay With Enhanced Driver License or an Enhanced ID Card (EDL/ID) applicable to, An original or copy of his or her birth certificate. See the. Our vessel also features one wheelchair accessible bathroom onboard. 213-204-2900. I was charged the wrong fare. Felonies may also prevent you from entering Canada. Includes travel to any of our destinations with activities or hotel stay or both. TDD/TTY: 711 or 800.735.2929. When will I be charged for my Auto-Reload value? This page includes debit cards and refunds. Imagine you want to take a trip on SMART that costs $5.50. BART is working to install Add Valuemachines that accept credit cards at all stations systemwide. No notice, even though they have my email? Huh? If you are using a Clipper card (both with plastic card or on your iOS or Android smart device): When you get to the fare gate, you simply need to tag and go to pay for your ride. Check out our sample Victoria Clipper V gift shop menu. Log in to your account to add a Backup Payment method. Key Clipper information translated to Spanish. The exception is BART HVD, which will be available the following day. To use Clipper on your phone, tag your phone by holding it near a Clipper reader every time you board a bus, train, or ferry including when you transfer. The terminal is located Victorias Inner Harbour at 254 Belleville Street, which is about a block from the Hotel Grand Pacific. Choose to stay logged in or to log out. Clipper Navigation, Inc., is a subsidiary of Frde Reederei Seetouristik based in Seattle Washington, that provides multiple transportation and vacation packagesmany of which are offered under the name Clipper Vacationsincluding hotel and tour packages in Victoria, Seattle, Vancouver, Friday Harbor, Portland, Whistler, the Canadian Rockies and Kelowna. Three beeps and a red light means your card wasnt accepted. Yes, we offer a variety of locally-sourced food, drink and snack options that you can view on our online menu as well as various gift shop items. Complete the form below and a dedicated account manager will be in touch. You are required to process through U.S. Customs & Border Protection Immigration processing before boarding any departure from Victoria. Yes, you can use the Clipper app to manage your account on your phone. Correct, all reserved seating is located indoors and you will select your seats when booking your trip. Add Clipper to your phone before you take-off! Registered cardholders can report lost, stolen or damaged cards and request replacements. #16 of 92 Boat Tours & Water Sports in Seattle. Every rider needs their own digital card (multiple cards can be added toa phone's digital wallet). 4 yr. ago. Learn More about the future of clipper (external link) CLIPPER CUSTOMER SUPPORT. Credit card charges are processed immediately. Note that it can take between 5 and 20 minutes to walk from the Wall Street parking garage to our Seattle terminal depending on various factors such as train crossings. . The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. ADVISORY: Please refer to the Waterfront Seattle website and WSDOT website for updates and directions ahead of your planned travel and allow ample time for arrival to our Wall Street parking garage. You can only purchase an HVD ticket online by setting up Autoload or through a transit benefit program. To add a card to your iPhone or Apple Watch, open the Apple Wallet app and click the plus + icon. Muni offers several ways to pay your fare. We are encouragingridersto put a Clipper card on their mobile phones instead of obtaining plastic Clipper cards because global supply chain issues have depleted the inventory of plastic cards. To use Clipper on your phone, tag your phone by holding it near a Clipper reader every time you board a bus, train, or ferry including when you transfer. Bicycle space is highly limited on both vessels and treated on a first booked, first served basis. Clipper account access including checkingyour balance can be found on the Clipper website. The terminal is located on Alaskan Way at Pier 69. For more information, please see our Caltrain. For faster replacement, you also can pick up your replacement card at a Clipper Customer Service Center. Select Clipper card and follow the instructions to add a card and load value. Funds added using Apple Pay and Google Pay areimmediately available for use. If you are setting up Auto-Reload for a transit pass for the first time, Clipper will charge your credit card or bank accountbeforemaking the pass available for you to pick up. In addition, we offer a full range of beverages options, including locally-distilled spirits. Choose to stay logged in or to log out. So if your primary funding source is declined, your order will be charged to your backup card. We do not accept cash, checks or debit cards requiring a PIN. While paper tickets willno longer be available for purchase at stations except SFO, riders are stillable to use the paper tickets they already have to enter andexit through fare gates. Why wasnt I notified this would happen? There's no need to open an app. Guests traveling on our San Juan ClipperSeattle whale watching tours do not need to present identification other than a boarding pass. Clipper cards pending pass? Clipper automatically checks for a valid pass. How do I add value to a Clipper card on my phone? Once your Go Pass Provider enters your Clipper card serial number into Clipper's online portal, you must tap your card to a card reader to load the Go Pass within 180 days (Note: This counts as your tap on). What happens if I tag on, but I change my mind? Focusing on the Pacific Northwest, we've curated the best hotels and tours to help you explore the region we call home. Once you have an active 31-day pass on your card, you can add up to three more passes to your card. What if I buy a new 31-day pass before my current pass expires? Getting Started. County Connection. When loading cash value (between $20 and $255) and/or passes, you will be asked if you want to set up Auto-Reload. You are allowed to check up to two pieces of luggage on the Victoria Clipper fast ferry at the cost of $20.00 USD / $25.00 CAD (Credit Card ONLY, Cash NOT accepted) per checked bag per leg of travel.
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