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The Zyxel C3000Z is one of CenturyLink's top recommended modems for its DSL internet service. 5. The DSL cord from the modem to the jack shouldnothave a filter. If it is Red, please contact CenturyLink Please try another jack orchat with usfor further help. At that point, you can begin the installation process. All Rights Reserved. We walk through:1. Try plugging the green cord into a different jack. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. Verified purchase: Yes | Sold by: bluehousesupply . On modems that have Secure WiFi, some advanced features in the modem settings will be disabled, including: Instead, you can easily access these same network controls through My CenturyLink or the app. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate it's connected and ready to finish setting up. The Brightspeed network hasn't yet been connected at your address. CenturyLink C4000LG DSL Router 4K Streaming SEALED in white Box Open Box. Quantum, Quantum Fiber, and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC. If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. I thought it was most likely my old modem, but without internet service I had no way of accessing the internet to order another modem. But, if you don't want the app, no problem you can use . If you don't have a jack, chat with us to have one installed. Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000LZ. On your start date, your line must be operational by 7 p.m. This video provides a few simple tips that could help y. Follow the steps to complete the installation process using QuickConnect. Download the Brightspeed Internet app to manage your account. Plug phone cable (green) into the C4000LG. This can depend on the age of your home. You may receive a notification earlier in the day to let you know that your service has been activated, and then you can start your installation. Cyber Monday 2021 ****https://sites.google.com/view/appropriateformeandyouWhy Choose C4000LG CenturyLink Modem by GreenWave+++++++++++++++++++++++++++++++++++++++++++++++++++Specification details/Price details/Full Reviews [RECOMMEND] Suggest to see all that https://sites.google.com/view/todayneutralreviewsvol10-1/c4000lg-centurylink-modem-by-greenwave=====================================================******Recommend all interesting productshttps://sites.google.com/view/todayneutralreviewsvol10-1---------------------------------------------------------------------------------------------------------Thanks for watching! Have a home security system? Once set up correctly, you can connect devices to it using an Ethernet cable or Wi-Fi. Previous image. You can continue to the next stepto compete setup. If the DSL light remains red after verifying your date and checking your cords and jacks, you will need to, This indicates nothing is connected to the modem port. This means your modem is connected to our network and the line is active. Download the CenturyLink app to manage your account and network. And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. . After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Try another phone jack if one is available. Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. In-home speeds may differ based on router setup, devices and other factors. . Do not remove or lose your modem sticker, which includes your default admin username and password. So I called CL and ordered a brand new one (C4000LG) from CL. If you don't have a jack, chat with us to have one installed. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. Cookie Notice I'm making this post in hopes of it maybe getting seen by someone at century link that can further investigate the firmware issues and address them. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. This can often resolve a connection issue. Most of these are best for tech-savvy folks who are familiar with modems and networking. You will see it change when you are pairing a device to your WiFi network through WPS, as well as when the modem is updating its firmware. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. Internet Strength: 90%. What if all the lights on the modem are off? That's okay. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. The status light ring will change colors as it goes through the installation process, to show you its connection status. Plug other end of phone cable into the your home phone line. If you have a landline phone and internet with Brightspeed, filters should have been included at the time of your order and will arrive in a separate package. To change your network name, go to the modem's wireless settings. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Network security types, explained. Below are some of the most common questions and issues that customers ask as they install a modem. Just follow the QuickConnect instructions when you get to step 4. TheC4000XGdoes not have a DSL port or light. Thats issue I cannot get connected to IP. Option 2:Open a browser on your computer and go tohttp://connect.centurylink.com(not"https"). If needed, you can download the same instructions below. This gateway is tested and certified to run up to 940 Mbps on the Quantum Fiber network. We're here to help! Option 1:In theMy CenturyLink mobile app,go into theInstall My New Modemsection. X. Go to Set Up a Wireless Network if you wish to configure your wireless settings. Donotinstall a filter between the modem and the wall jack. Highlight Features & Reviews! After it detects the connection, the LED Ring will show green on your C4000BG when the Internet is ready for you to use. Fast and strong wifi signal. 5. Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). All Rights Reserved. Residential | Small Business| Enterprise| 2023 CenturyLink. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Do not use the reset button unless instructed by a support representative. HP Support Agent. X. Next image. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. STARTED! This C3000Z was a simple swap of devices; log into the new modem via lan connection and IP address. Instead, you can easily access these same network controls through My CenturyLink or the app. I setup my Belkin Router and at completion it said "Success you are now connected!", however the light in front is still amber colored when it should be green, . Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. and our I just upgraded my internet speed to 80mbps. This morning, the Century Link guy stopped by to check the setup outside of my house and he asked if I'd be getting the C4000. Helpful. Plug the phone cord into a filter and then into the wall jack. This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) item 7 CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter. 3. Then, while connected to . If you have questions we haven't answered, or if you need any additional support with setting up your modem. See the detailed instructions and diagrams below. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Overall Performance: 85%. Buy The Greenwave C4000LG Modem. Visit theWAN setup pagefor step-by-step instructions on different WAN configurations, includingPPPoE,IPoEandtransparent bridging. Modem setup Wireless (WiFi) setup Modem status Utilities Advanced setup. Setting up new service? Please note that a phone jack is required to set up Brightspeed internet service in your home. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. I have a CenturyLink C4000LG modem/router. If you have theC4000BG or LG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. These lights will flashred and greenwhile the modem is syncing with the network. CAUTION! If you don't have a jack,chat with usto have one installed. Up to 75% less lag time (latency) for gaming and video applications. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Related Items. Click 'Apply' to save changes. SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers) Key/Wireless Password is the password you will enter on your devices to connect securely to your network; These default settings can also be customized in the modem settings or through the app Standards-based WiFi WPA3 security. Connect to your modem/router's IP address (find the manual, check on the device itself, or look it up online), look for the broadcast channel among the settings (the location will vary depending on your device), and select an alternative from the drop-down list. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. Not the right kind of modem? For the following models: Most of these are best for tech-savvy folks who are familiar with modems and networking. Century link C4000LG Bad Firmware issues. %PDF-1.6 % Compared to WiFi 5, it delivers: About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map The C4000LG allows wired and wireless clients to safely access the Internet. Advanced settingsgive you even more control over your modem's configuration. Wrong modem? Refer to Step 3 in Topology 2 to configure the router. Guide to the single status light on theC4000 modem, The status light ring may change colors repeatedly as it goes through the initial, While the C4000 initially boots up, it will. It works just fine but when my roommate connects at 5g it slows down mine even though im on 2.4g. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate the modem is connected and ready to finish setting up. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. This modem purchased from Amazon, however, is quite a novel piece of engineering and works quite well. Answer (1 of 3): I'm sorry, you've been lied to. If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Downloading the MyCenturyLink app for easier install3. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. Filtersare not included in your modem kit. 2.Reposition your wireless router. Where it is placed can have a huge impact on your wireless performance. Navigating the app to manage your account, test your speed or get additional supportFor more information, please visit: https://www.centurylink.com/home/help/internet/modems-and-routers/setup-your-modem-and-activate-internet-service.htmlor https://www.centurylink.com/home/help/internet.htmlThank you for choosing CenturyLink and have a great day! It may be that only one of the jacks is hooked up to CenturyLink's network, or all of them may be active. The modem was easy to set up and worked perfectly. Manage networks (SSIDs) Modem security settings. Have you purchased a new Axon (Greenwave). You will only meet with utter futility. If the light is amber/orange, this means the setup process is not yet complete. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. The status light ring may change colors repeatedly as it goes through the initialinstallation process. Other devices will not connect to the network no matter how peculiarly you stand on one foot and hold your tongue. Next, you'll need to find a good spot for your modem. The remaining setup will depend on your installation method (using the app or the QuickConnect site) and how quickly you go through the steps. The reset button will reboot the modem if held in for less then 10 seconds. I'd keep the modem it if it worked for accessing the internet, just for a backup, but the only thing it seems to be useful for right now, is using it as tester to see if the DSL service is working or not. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. C4000 modem setup This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. In this video, we'll show you step-by-step how to install your C4000 Modem. I then went through the 3-step setup for this new modem, but was never able to finish step 3. I told him yes and he told me it is complete trash and I'd . Personalize the Wi-Fi2. Please note that a phone jack is required to set up CenturyLink internet service in your home. TheC4000 seriesmodem/WiFi router comes in two models, each with different specifications. Axon/Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. Find many great new & used options and get the best deals for CenturyLink Greenwave C4000LG DSL Modem Router at the best online prices at eBay! So my question is, can I can send this new modem back and get my money back? What is the second port on the back . All Rights Reserved. So I had a brand new Netgear Nighthawk router R6900v2 and connected it to my modem I followed the instructions that came with the Netgear router and it worked just fine. The C4000BG has the same specifications as theZyxel C4000BZ. I have the C4000LG modem. Call tech support back and tell them your modem is in a "walled garden" state. The C4000BG has the same specifications as theZyxel C4000BZ. Enter the user name and password provided by your ISP. CAUTION! STARTED! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Editorial Score. 448 0 obj <>stream On or before the day your service is supposed to begin, your modem will come in the mail. Free shipping for many products! Chat withcustomer serviceto get atechnician to install a whole-home filter on the line outside your home (there is an installation fee for this.) Disadvantages:Can be difficult to set up and interface with, and has a pretty heft price tag. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Reddit and its partners use cookies and similar technologies to provide you with a better experience. It also comes with vectoring, which provides for increased performance and range. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. These preset credentials cannot be retrieved, and your modem could become unusable without them. Also, make sure you have entered the user name and password correctly. We suggest using the Brightspeed Internet app on your iOS or Android device to complete modem setup. Residential |Small Business |Enterprise The status light ring will change colors as it goes through the installation process, to show you its connection status. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. Learn what the flickering lights on the front of your CenturyLink C4000 modem mean, and how to troubleshoot related problems with your connection. Standards-based WiFi WPA3 security. Look for an email with your order confirmation details and an order status tracking link. This should arrive today. Option 1:In theBrightspeed Internet app,go into theInstall My New Modemsection. And am looking for information on what the Ethernet lights mean on the back. Service blocking. This means the network is not being detected by your modem. Filters arenotneeded if you use theC4000XG. For the following models: First, your modem will arrive in the mail on or before the date your service is scheduled to start. CenturyLink C4000LG Greenwave DSL Modem Router Complete Kit Brand New. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. You may not have internet access though. Use a DSL splitter to plug a phone and a modem into one wall jack. Learn more. 217. 8.8. There are some things you need to know before completing the installation process. The GreenWave C4000LG is another modem-router combo that prioritizes productivity and connectivity. This unit gives you many of the same benefits as the Zyxel C4000LG, such as throughput up to 3000Mbps, 2.4GHz and 5GHz frequencies, and ADSL and VDSL compatibility. Cyber Monday 2021 ****h. Try this: Only the C4000BG and LG/LZ models have a DSL light. In middle of Oct., my internet quit working. Internet Strength: 90%. Jun 10, 2022. After completing the setup steps in the app or through the QuickConnect site, check the color of thelight ringon the front of the modem to verify its connection status. The one you use will depend on the type of internet connection you have. 2017-04-24 10:28 AM. This article describes how to configure your internet connection using any C4000 router or modem. If the automatic connection is not successful, check your connections and restart the Device. These lights will flash red and green while the modem is syncing. 8.5. Plug the phone cord into a filter and then into the wall jack. Plugging in the internet cord5. It should turnsolidBLUEonceit has connected. Wait until after 7 p.m. on the service start date to attempt setup. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. If NO, proceed to the next step, "Check for connectivity.". This may happen for one of these reasons: The CenturyLink network hasn't yet been activated at your address. CenturyLink C4000LG Greenwave DSL Modem Router w/ Cables & Power Adapter. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Click on the options below for details and step-by-step instructions. Fast and strong wifi signal. bZZ) Option 2:Open a browser on your computer and go to http://connect.brightspeed.com(not"https"). 8.8. Works great, easy setup. You can test this by plugging in another electrical device, and/or try another outlet. The C4000XG does not have a DSL port or light. . 9.4. Has been reset to factory default settings. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. Leading the next generation of Wi-Fi, the C4000BG Wi-Fi 6 xDSL Router is powered by the industry's latest Wi-Fi Certified 6 802.11 standard that is up to 3x faster than the previous AC generation of WiFi, with additional data capacities in a dense environment to handle current and future home networks. The C4000LG has the same specifications as theZyxel C4000LZ. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. The red light indicates the modem isn't connecting to the Brightspeed network. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. D IFV`/2l&# Ii! The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Try this: Only the C4000BG and LG/LZ models have a DSL light. Setting up new service? Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. Themodem statusarea of the user interface allows you to view several options and check how your modem is running. 4.7 out of 5 stars based on 30 product ratings (30 . Once the light is green, you're connected to the internet and you can get online! These lights will flash red and green while the modem is syncing. It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. You can test this by plugging in another electrical device, and/or try another outlet. The main screen will appear. This means a connection failure has occurred. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). Highlight Features \u0026 Reviews! Your modem'swireless settingscontrol the WiFi network in your home. Try this: This can depend on a number of factors. DSL and power ports on the back of the C4000BG and LG/LZ models. by windsurfingbett. . In-home speeds may differ based on router setup, devices and other factors. If you did not receive filters, please chat with us. Ok the story starts with me having ADSL with CL I had 15mbs down and 1mbs up for 45 a month because I had my own modem. No Ethernet port? The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. See the detailed instructions and diagrams below. Before you start, make sure to read the complete instructions below for the best results. Detailed steps are here: https://www . Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Your modem'swireless settingscontrol the WiFi network in your home. The difference between 2.4 GHz and 5 GHz. Check your order confirmation to make sure you've got the right date that your service is scheduled to start. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. To do this on a CenturyLink router: Connect a computer or other device to the internet through WiFi or an Ethernet cable connected to your modem. Try plugging the DSL cord into a different jack. And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. Plug other end of Ethernet cable into the your home phone line. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. CenturyLink C4000LG Greenwave DSL Modem Router w/Power & Cables 30 Days VG $68.99. This indicates nothing is connected to the modem port. These preset credentials cannot be retrieved, and your modem could become unusable without them. Works great. The C4000 series modem/WiFi router comes in two models, each with different specifications.The one you use will depend on the type of internet service you have. The LED ring in the center of the C4000LG will light up green upon full internet access. Works great, easy setup. The CenturyLink network hasn't yet been connected at your address. Theutilities menugives you access to several additional tools to manage and test your modem. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. Login to the modem via 192.168..1, the default login and password are you usually attached to the modem or the tech provides them. Try thetower modem guideinstead. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. Sentiment Score 9. All Rights Reserved. Depending on the kind of internet connection you have, you can choose which one to utilize. If you have a landline phone and internet with CenturyLink, filters should have been included at the time of your order and will arrive in a separate package. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. endstream endobj C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel.