You should have receive your renewal form by mid-February. This cookie is set by GDPR Cookie Consent plugin. In London, you can use your card on buses but not on the Underground Train services. Apply for or renew your bus pass. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. If you have any questions, you can call us to discuss your application on 0345 200 0388. You do not need to reapply for your bus pass. This cookie is set by GDPR Cookie Consent plugin. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). Renewing your Bus Pass. Residents are. Major investment in boroughs schools continues! What happened to the baby in Joy Luck Club? What do I do about my concessionary bus pass? Free travel before 9.30 am on infrequent services. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. I am a disabled pass holder, will I receive a bus pass renewal letter? Necessary cookies are absolutely essential for the website to function properly. If you've had a concessionary bus pass for the last five years, you might . Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. For further information see www.gloucestershire.gov.uk/fairprocessing. Please note the Bus Pass system is separate to other Council systems and requires its own login information. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. The passes will be sent out automatically but people should call the bus renewal hotline . These pages are for East Sussex bus pass holders. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. How long will my new bus pass be valid for? This Call us on 0345 200 0388 for an application form or for assistance completing one. Essex County Council is not responsible for this. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. Changes to personal details English bus passes are not accepted in Scotland and vice versa. If you have an older person's pass that expires in the next two months renew online with the following links: -. How did the American colonies actually win the war and gain their Independence from Britain? The county council will not reimburse you for any charges levied by medical specialists or advocates. This website uses cookies to improve your experience while you navigate through the website. You may need to provide proof of your new address. Apply for a new age-related pass. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. If your current bus pass is due to expire within the next month, this is an indication that we . Daily fare: $2.00. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. We apologise for any inconvenience that this situation may have caused you. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. all that. Can I use my pass on Trains? There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. system now generates new passes automatically at least a fortnight before the We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. This should include: -. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Bus It does not store any personal data. new pass.. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. 5 Other ways to apply. How do I apply for a disabled persons bus pass? The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. What do I do with a bus pass which is no longer needed? No. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. Your bus pass will be renewed automatically. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. As a general rule, it is usually cheaper to call during the evenings and weekends. We send out renewed passes by the end of March. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be If you pass does not register on the card reader on the bus, we won't know the pass is being used. Concessionary bus passes will no longer be renewed automatically. This might be a letter confirming your eligibility and asking if you wish to renew. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. This can be your email address or set to something memorable for you. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. pensioners. applies to approximately 12,000 people, the vast majority of whom are If you dont provide us with evidence, your new pass will be delayed. Unemployed people. We use some essential cookies to make this service work. Some bus services are changing. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Calls from mobiles are likely to be considerably higher than those from landlines. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. Blackburn with Darwen: Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. Open all. You can apply for a replacement bus pass by filling in the lost bus pass application form. Completed renewal forms will be processed and new vouchers issued approx. Please ensure that you keep us informed of any changes to your name or address. No, your bus pass cannot be used on National Express services. You should have received all the information you need by now. This cookie is set by GDPR Cookie Consent plugin. It is being used by the person whose photograph and name appears on the pass. Collecting an application form from your local library. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. We will need to see evidence of your new address. Copyright 2023 Wisdom-Advices | All rights reserved. 1 week before current vouchers expire. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. The cookie is used to store the user consent for the cookies in the category "Analytics". Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. The way of applying may be different to the way you applied in Gloucestershire. If your pass has been stolen, you should call 0345 200 0388 to replace it. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. Where you caught it and at what time, along with your destination. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. The pass is valid for the journey being undertaken, for example at the right time of day. for staff to amend your details and arrange for a renewal pass. You can apply for your renewal bus pass online. Auto-renewal for an older person's bus pass. I have not had an automatic renewal what do I do? Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. I have moved out of Gloucestershire. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. igo card for 11 to 16 year olds. If it has already expired, please call 0345 678 9088 to arrange a renewal. Can I use my bus pass on National Express Services? We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. But opting out of some of these cookies may affect your browsing experience. You should allow 6 weeks for your application to be processed. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. How much longer should the Sun remain in its stable phase? My new bus pass has been refused by the driver. You don't have to do anything, unless you have moved since we sent you your last pass. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. However, GCC has not been involved in this. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. Learning impairment that has resulted in an arrested state of development before adulthood. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. What should I do? Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. Please still, Older Persons bus passes will normally be automatically renewed. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. For further information contact: The National Rail enquiries telephone number is 08457 484950. What time can I use my bus pass outside of Gloucestershire? Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. So, to find out if you're eligible and where to apply, get in touch with your local council. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. An older persons bus pass has exactly the same benefits as a disabled persons pass. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. Alternatively, you can renew your pass online. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Higgins, Telford & Wrekin Councils Customer Services Manager, said. Please provide them with as much detail as possible about the journey you wished to make.